Zoho Corporation Surpasses One Million Customers Globally, MENA Region Becomes its Second Fatest-Growing Market

Zoho Corporation, a leading global technology company, marked its 30th anniversary by announcing two major milestones: the company now supports more than one million paying customers and over 150 million users worldwide.

The company consisting of Zoho, ManageEngine, Qntrl, and TrainerCentral brands— is now a trusted technology provider to more than one million paying customers and over 150 million users globally.

Growth Performance and Market Expansion

In 2025, Zoho Corporation recorded a 32% year-on-year increase in customers and a 20% rise in revenue, Zoho also revealed that the Middle East and North Africa is the company’s second fastest-growing markets globally.

which has seen 41% CAGR revenue growth over the past five years with Egypt being among its top markets, recording a CAGR of over 57% customer growth and over 42% revenue growth since 2021.

“Being bootstrapped, private, and built entirely in-house makes Zoho an outlier among competitors,” said Sridhar Vembu, Co-founder and Chief Scientist, Zoho Corporation.

Customer-First Philosophy

“But vendors don’t need our help, businesses do, which is why delivering customer value has, for 30 years, been Zoho Corporation’s North Star.

Before any innovation, strategy, or guiding principle becomes a product, pivot, or policy, it must first affirm the question, ‘Will this help businesses?’

We are incredibly grateful that companies around the world have responded so positively to our customer-first approach over the past three decades, and will continue to meet the evolving needs of businesses with powerful, scalable, and affordable solutions.”

Zoho’s Strategic Growth in Egypt

Between 2024 and 2025, Zoho witnessed a significant revenue increase of close to 41%, as more local enterprise businesses particularly in financial services, retail, education and manufacturing migrated to Zoho’s unified platform.

The company has also forged strong local partnerships with key players such as e& Egypt and Fawry who is also one of its top customers with plans to double down on more strategic partnerships over the next years to further accelerate Egypt’s digital transformation.

MENA Leadership Insights

“Zoho’s expansion in the MENA region represents a significant milestone in our global journey, We are proud that our operations here, from our growing teams to strategic partnerships and local investments, have become a key driver of Zoho’s 30 years of success,” said Hyther Nizam, CEO of Zoho, Middle East and Africa (MEA).

“Our commitment to the region goes beyond providing technology, it’s about empowering businesses, supporting digital transformation, and fostering innovation.

The trust customers place in Zoho has been the foundation on which we continued to deliver scalable, secure, and locally relevant solutions that help organisations of all sizes thrive in an increasingly digital world.”

Local Office Expansion

Zoho has strengthened its presence in Egypt with its third-largest office in the region, more than tripling its employee capacity since opening in Cairo in 2021.

Boasting one of the lowest employee turnover rates, Zoho’s Egypt office combines local expertise with a global technology ecosystem to support the growing demand for its AI-powered solutions by businesses of all sizes in Egypt.

Localised Pricing Strategy

Zoho has implemented a localised pricing strategy in Egypt designed to ease the financial burden on businesses and support sustainable digital transformation.

By aligning its pricing with local market conditions rather than relying solely on dollar-based models, Zoho enables Egyptian organisations to adopt cloud technology without disproportionate exposure to exchange rate fluctuations.

Regional Impact and Partnerships

Since expanding in the MENA region, Zoho has enabled over 10,000 businesses adopt cloud technology through strategic partnerships with local governments from the public and private across many countries including UAE, KSA, Egypt, Bahrain, Qatar, Jordan, Morocco and Lebanon.

These partnerships have been forged to support governments’ digitalisation agendas and incentivise businesses to adopt cloud technologies.

Commitment to Innovation and Support

Zoho continues to focus on innovation while maintaining its customer-first approach, ensuring businesses receive secure, scalable, and locally relevant cloud solutions.

With AI-powered platforms and strong local partnerships, Zoho supports the digital transformation of enterprises, SMEs, and public-sector organisations across the MENA region.

Looking Ahead

Zoho Corporation remains committed to expanding its footprint in Egypt and the broader MENA region, strengthening its workforce, partnerships, and technology offerings.

The company aims to empower businesses with advanced cloud and AI solutions, driving digital transformation while delivering measurable business value across industries.